Viewing posts by CEDA Helpdesk
Posted by: CEDA Helpdesk in service announcements 19 hours, 50 minutes ago
After a slightly longer than expected test period, these services are now back online.
Posted by: CEDA Helpdesk 1 day, 18 hours ago
Retrievals from the ET and NLA services will not be possible from 0700 tomorrow, Tuesday 20th August, until 1300. This is to allow the replacement of hardware within the tape system.
Posted by: CEDA Helpdesk 1 day, 22 hours ago
We are currently experiencing some problems with LOTUS capacity due to a power cut at the weekend. We expect LOTUS jobs may take a little longer to run until the problem has been resolved. We are working to fix this as soon as possible. Remedial work is underway and we expect it to be completed in the next few days, when services will resume as normal.
Posted by: CEDA Helpdesk 2 days ago
CEDA and JASMIN services will be unsupported on Monday 26th and Tuesday 27th August due to the UK summer bank holiday. No helpdesk queries or services will be answered or fixed on these dates.
We also anticipate staff availability to be reduced in the surrounding weeks. Therefore, service issues or user support queries may take longer than usual to be resolved at this time.
Posted by: CEDA Helpdesk 1 week ago