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Elastic Tape (ET) and Near Line Archive (NLA) fully available again

Posted by: CEDA Helpdesk in service announcements 1 day, 17 hours ago

After a slightly longer than expected test period, these services are now back online.

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ET and NLA - Interruption for retrievals tomorrow

Posted by: CEDA Helpdesk 2 days, 16 hours ago

Retrievals from the ET and NLA services will not be possible from 0700 tomorrow, Tuesday 20th August, until 1300. This is to allow the replacement of hardware within the tape system.

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LOTUS service currently reduced

Posted by: CEDA Helpdesk 2 days, 20 hours ago

We are currently experiencing some problems with LOTUS capacity due to a power cut at the weekend. We expect LOTUS jobs may take a little longer to run until the problem has been resolved. We are working to fix this as soon as possible. Remedial work is underway and we expect it to be completed in the next few days, when services will resume as normal. 

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Reduced services on 26/27th August and surrounding weeks

Posted by: CEDA Helpdesk 2 days, 22 hours ago

CEDA and JASMIN services will be unsupported on Monday 26th and Tuesday 27th August due to the UK summer bank holiday. No helpdesk queries or services will be  answered or fixed on these dates. 

We also anticipate staff availability to be reduced in the surrounding weeks. Therefore, service issues or user support queries may take longer than usual to be resolved at this time. 

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JASMIN External Cloud and DTZ servers "at risk" - Postponed to 21st August

Posted by: CEDA Helpdesk 1 week, 1 day ago

 

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